TERMS OF SERVICE

Welcome to Tjeck. By using our website and purchasing our products through the online store powered by Squarespace, you agree to the following Terms of Service. Please read these terms carefully before making any purchases or using our website. If you do not agree with these terms, please refrain from using our website or making any purchases.

By accessing and using our website, www.tjeckchain.com, and/or making a purchase, you agree to abide by and be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, you must not use our website or services.

We make every effort to display accurate descriptions, pricing, and availability for all products listed on our website. However, we cannot guarantee that all information is completely accurate, current, or error-free. In the event that a product is priced incorrectly or described inaccurately, we reserve the right to cancel or refuse any orders at our discretion.

By placing an order through our website, you are making an offer to purchase the products in your order. We reserve the right to accept or reject any order for any reason. If we accept your order, we will send you an order confirmation via email.

  • Pricing: All prices are listed in AUD and include applicable taxes unless stated otherwise.

  • Payment: Payments are processed securely through Squarespace's payment system. We only accept payment methods offered by Squarespace’s payment gateway. You agree to provide accurate payment information and ensure that sufficient funds are available to cover the cost of the products purchased.

We offer shipping to addresses within Australia. Once an order has been placed, we will process and dispatch it as soon as possible. Shipping times vary based on your location, the shipping method selected at checkout and product availability. Shipping costs are calculated during checkout and are based on the weight of the items and delivery location.

  • Order Processing Time: Orders are typically processed within 2-3 business days. Please allow additional time for peak periods, such as public holidays.

  • Shipping Times: Delivery times are estimates and are not guaranteed. Once your order is shipped, we will provide tracking information where available.

  • Customs & Duties: For international shipments (if applicable), customs duties and taxes may apply, and the customer is responsible for these additional charges.

  • Returns: We do not offer returns.

  • Refunds: We do not offer refunds.

  • Exchanges: We do not offer exchanges.

  • Damaged goods: If you receive a damaged or faulty product contact us immediately at account@tjeckchain.com

All content on our website, including images, logos, product designs, and text, are owned by Tjeck and its founder. You may not reproduce, distribute, or use any content from our website without our explicit permission.

If information has been provided to Tjeck such as contact information, you agree to provide accurate, current, and complete information when registering and to update it as necessary. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorised use of your account.

To the fullest extent permitted by law, Tjeck shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our products, website, or services. This includes but is not limited to loss of profits, data, or business opportunities.

You agree to indemnify and hold harmless Tjeck, its directors, employees, agents, and affiliates from any claim, loss, or damage, including legal fees, arising from your violation of these Terms of Service or your use of our website or products.

PROHIBITED

You agree not to use our website for any unlawful or prohibited activities, including but not limited to:

  • Engaging in fraud or unauthorised transactions

  • Distributing harmful or malicious software

  • Interfering with the proper functioning of our website or servers

  • Violating any local or international laws or regulations

We reserve the right to update or modify these Terms of Service at any time. When we do, the updated version will be posted on this page with an updated “Effective Date.” Your continued use of our website after such changes will constitute your acceptance of the updated Terms.

These Terms of Service are governed by the laws of the state of Victoria, Australia. Any legal action or proceeding relating to these Terms shall be exclusively brought in the courts within Melbourne, Victoria.

CONTACT

If you have any questions or concerns about these Terms of Service, please contact us at:

Tjeck
account@tjeckchain.com